Join Tamara Customer Care
Team in KSA

My name is Wjood, and I serve as a Customer Care Agent at Tamara. What I genuinely value about my role is the opportunity to transform challenging or stressful situations into positive and reassuring experiences for our customers. It's incredibly rewarding to know that my support can bring clarity, comfort, and a sense of being truly heard. In a financial services environment, this role is especially critical, we are not only problem-solvers, but also the voice of Tamara, upholding the company's values with every interaction. Within the Customer Care team, the culture is dynamic, collaborative, and deeply supportive. We celebrate successes, stand by one another through challenges, and continuously grow together to ensure we deliver the highest level of service.

My name is Maram, I work as a Customer Care Agent at Tamara since March 2023. What I truly enjoy about my role is connecting with people and helping turn difficult situations into positive ones. It's fulfilling to know that my support can make a real difference in someone's day and build their trust in our brand. This role is important because we're often the first point of contact - we reflect Tamara's values through empathy, professionalism, and clear communication. By resolving issues and listening actively, we help build long-term loyalty and satisfaction. The customer care team culture at Tamara is supportive, collaborative, and growth-driven. We help each other, share knowledge, and stay focused on delivering great service. It's a positive, respectful environment where teamwork and the customer always come first.